Post by shiyabul on Aug 18, 2024 0:05:38 GMT -5
Michael Lawder Michael Lawder leads the Customer Experience team at ASAPP. A passionate customer advocate, he has deep experience in transforming great companies and brands into customer-first organizations that, in turn, deliver great customer experiences, build loyalty, and drive better business results. SOURCEContact Center Pipeline April TAGSagent trainingAIartificial
intelligenceautomationcustomer experienceCXhybrid workforceWFHwork https://lastdatabase.com/ from home RELATED ARTICLESMORE FROM AUTHOR How Contact Centers Can Have Available Quality Agents - Part VENDOR ROUNDTABLE: How Contact Centers Can Have Available Quality Agents – Part Contact Center Pipeline Top Blog Posts Top Posts in Ju
ne Behind An Excellent CX is a Happy Contact Center Behind An Excellent CX is a Happy Contact Center Contact Center Pipeline Magazine CURRENT ISSUE: JULY CONNECTING WITH ANXIOUS CUSTOMERS VIEW ISSUESUBSCRIBE FROM OUR ADVERTISERS Why Customer Analytics Are Key to Unlocking Customer Experience in the Contact Center CALABRIO WHY CUSTOMER ANALYTICS ARE KEY TO UNLOCKING CUSTOMER EXPERIENCE THE CONTACT CENTER IS UNIQUELY POSITIONED TO PROVIDE CUSTOMER INSIGHT LIKE NO OTHER INBOUND MARKETING CHANNEL.
intelligenceautomationcustomer experienceCXhybrid workforceWFHwork https://lastdatabase.com/ from home RELATED ARTICLESMORE FROM AUTHOR How Contact Centers Can Have Available Quality Agents - Part VENDOR ROUNDTABLE: How Contact Centers Can Have Available Quality Agents – Part Contact Center Pipeline Top Blog Posts Top Posts in Ju
ne Behind An Excellent CX is a Happy Contact Center Behind An Excellent CX is a Happy Contact Center Contact Center Pipeline Magazine CURRENT ISSUE: JULY CONNECTING WITH ANXIOUS CUSTOMERS VIEW ISSUESUBSCRIBE FROM OUR ADVERTISERS Why Customer Analytics Are Key to Unlocking Customer Experience in the Contact Center CALABRIO WHY CUSTOMER ANALYTICS ARE KEY TO UNLOCKING CUSTOMER EXPERIENCE THE CONTACT CENTER IS UNIQUELY POSITIONED TO PROVIDE CUSTOMER INSIGHT LIKE NO OTHER INBOUND MARKETING CHANNEL.